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YOUR SAY
MATTERS

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It fuels Nottingham's homeless with breakfast
- it fuels change.

Your Experience

Initial Contact:

How would you rate our initial contact?

Communication at Each Stage of the Process:

How would you rate our communication throughout the process?

Post Delivery:

How would you rate your experience after delivery?

Speed of Turnaround:

How would you rate the speed at which we processed your order?

Quality of Finish:

How would you rate the quality of the final product?

Attention to Detail:

How would you rate the attention to detail on your order?

Packaging and Delivery

How would you rate the packaging and delivery of your order?

Invoicing

How would you rate the accuracy and clarity of our invoicing?

Resolving Any Outstanding Issues

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Solutions and Strategy

Understanding Your Objectives

How well do you feel we understood your business objectives?

Provision of Solutions

How would you rate our provision of solutions such as data or design services?

Postage Solutions

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Customer Relationship

Response Times

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Relationship with Your Account Manager

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Overall Quality of Service

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Additional Insights

Awareness of Our Services

Are you aware of the four areas of our business? (Select all that apply)

Interest in Learning More

Would you like to hear more about any of the following areas? (Select all that apply)

Suggestions for Additional Services

Are there any products or services we currently do not provide that you feel would be beneficial to your business?